"We find The RM&PSI onsite assessments to be very
beneficial to our organization. We had our first assessment
with The RM&PSI in 2006. The RM&PSI onsite assessments are
provided with our Hospital Professional Liability and
General Liability Insurance through MHA Insurance Company.
The RM&PSI assessments have provided us with valuable and
actionable information that we very much rely on and feel
very fortunate to have."
Jan Weust, RN, MSN
Chief Nurse Officer
Sullivan County Community Hospital
2011
“Through [our consultant's] diligence and his tenacious
efforts, we have been able to totally overhaul and revamp
our Medical Staff privileges, department by department, to
create specialty department specific privileges and to
create, in a parallel, a robust program of OPPE and FPPE
criteria so essential for current physician peer review and
for Joint Commission compliance."
Steven E. Schneider, MD
Vice President Medical
Affairs
Waterbury Hospital
2010
"I would like to tell you how satisfied I was with my
participation in the Peer Risk Management Mentorship
Program. [The Consultant] was an excellent mentor. She
coached me through many learning scenarios. She also
provided me information on many resources which I continue
to use to this day."..."I would highly recommend
participation in this mentorship to any new risk manger, or
to one who is looking to expand their knowledge.”
MIchelle Sand, RN, MSN
Assistant Administrtor
Patient Care Services
2010
"The on-site RCA presentation and workshop that [the
consultant] facilitated was high-energy, motivating and
brilliantly delivered. The examples used and the tools
provided were extremely useful. [The consultant] effectively
dialogued with staff and successfully managed the group
dynamic in an engaging and collegial manner. Staff who
participated in the workshop were sincerely pleased and felt
attending the event more than justified the time traveled
and time away to experience this excellent presentation."
Cindy DeBord, RN, MBA
Director of Clinical Risk
Management
Clarian Health
2010
“The detailed step-by-step instruction, support and particularly
the written examples were highly effective in getting us to the root
causes of the event. We were able to create a tangible action plan
which will improve cause for all our patients while supporting of
staff and practitioners.”…“With you guidance, we now have the
confidence to use the tools and processes in the future.”
Cathie Goodman
Director Risk Management
Boulder Community Hospital, Boulder, Colorado
2008
“Using The RM&PSI to provide education to patient care leaders in
their role during a sentinel event RCA process gave them a better
appreciation for the complexities of the health care environment,
and how they can impact the processes disrupted as a result of a
major error.”…“The presentation was very good and well received by
all. I highly recommend The RM&PSI and the Root Cause Analysis
Workshop.”
Connie Rhoades
Director of Quality Management
Marquette General Health System, Marquette, Michigan
2008
“The consultant was very organized and took her consulting
seriously.”… “As a part of the consulting, education to our staff
was provided and we were left with many tools to use for future
RCA’s. I strongly recommend using their services.”
